The Disability Resource Centre : Pandemic Update

The Resource Centre based in Poynters Road Houghton Regis is busy helping hundreds of vulnerable people every week across Luton and Bedfordshire. This is a coronavirus update on how they are continuing to help carers, people with long term health conditions, disabled people and their friends and families.

Melanie Hawman, the CEO, said, “"Since the prime minister announced the lockdown we have helped 1,796 people in Luton and Bedfordshire. Our phone lines have been hot and increasingly people have been emailing us, sending chat messages and texts. Our team have been getting calls about support for people leaving a hospital and many vulnerable people have been worried about food and medicines. We have also received calls from carers concerned about supplies of Personal Protective Equipment (PPE) like masks and gloves.

​“A large number of callers contact us for help to support their older relatives and many disabled people need local help with shopping and medical appointments. Many people have contacted us feeling very isolated and anxious about the coming days and weeks. Our small team of staff are here, to first offer a compassionate listening ear and then provide the latest reliable information and to guide those most in need to appropriate local help.

...The DRC's full team are all working at home and you can now contact them in many different ways:

- WhatsApp: 07871 744157
- Phone: 01582 470 900
- Facebook Messenger: @TheDisabilityResourceCentre
- Email:
- Text us: 07871 744157
- Chat to us now: On their website just click the pink ‘chat to us’ box at the bottom of every page, open 9am to 5pm, Monday to Friday


For specific advice about benefits, benefits appeals and equipment DRC can arrange dedicated telephone appointments.

DRC have just launched a new page of links to the many organisations that can help with finances, jobs, paying bills and more, during the coronavirus crisis.

Support for Carers

The regular carer support group meetings have moved to Zoom and the team are here to help and support carers during this period of social isolation.

New Online Courses and Information

The Health, Learning and Work team are continuing to support our service users by telephone, email and video chat. Those on our employability projects continue to have dedicated support from their Training Officers.

Learners on our Taking Care of  Me programme have just been enrolled on the first week of the brand new online lessons for healthy living. They hope to be able to offer these online courses to more people in the coming weeks.

The Disability Resource Centre
Poynters House, Poynters Road, Houghton Regis, Dunstable LU5 4TP
Phone: 01582 470900

Charity Number 1041712

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