Sexual Health Services, And One Third of GP Phlebotomy and Dermatology Moving to The Mall, Luton

Luton Sexual Health Services will move from the Luton & Dunstable Hospital to a new location in Arndale House, The Mall, Luton in June 2018. GP Phlebotomy and Dermatology outpatient services are due to move shortly after this.


Arndale House is a 5 story building situated on top of the shopping mall in Luton. It has a discreet
entrance and parking adjacent to the entrance. There is disabled access in the building. It is 3.8 miles
by road from the Luton & Dunstable Hospital and 3 miles by foot.

The intention is that approximately 33% of the total phlebotomy service will move to Arndale House;
this is the adult GP phlebotomy and anticoagulation service only. Approximately 12,000 bloods per
month will remain on the hospital site, these include:
o Inpatient bloods
o Outpatient bloods (one stop clinics) including bariatric bloods
o Pre-admission bloods
o Haematology bloods
o new anticoagulation activity
o all paediatric outpatient bloods
o blood tests for patients requiring NHS transport
o blood tests for patients with learning disabilities or specific access needs

Around 80 Hospital staff will move to Arndale House, including Consultants, Nurses, Health Support
Workers, admin and clerical teams and other support staff.

Only adult GP phlebotomy will move to Arndale House. Some local patients will continue to have
their bloods done at their GP surgery; others may choose to come to the L&D service at Arndale
House. Patient living close to the hospital may experience an increase in travel time, others will see a
reduction in their travel time. Overall, it is hoped that patient experience for all will be improved,
with better access (by bus, train and car) and decreased waiting times.

Getting There

By Car: Sat Nav users should use LU1 2HN as the postcode. There are good parking facilities at the Mall, Luton. Parking is easy, safe and secure. There are three car parks offering convenient access to the Malls shopping centre and Arndale House. Market and Central Car Parks are open from 6am-10pm every day, with disabled parking and Parent and Child bays in each car park. The Library car park is open for 24 hrs a day. Central Car Park is the most convenient car park for Arndale House.

By Bus: Various bus companies offer services to Luton Town Centre, including Arriva The Shires and Centre Bus. Many of these services stop directly outside The Mall. 

By train: Arndale House is a 5-minute walk from Luton Train Station. Exit the station towards the
town centre. At the traffic lights cross over Guildford Street and you will see The Mall's entrance
directly ahead of you. Once on the ground floor of the Mall, the entrance to Arndale House can be
found opposite the central information point and help desk.

What's Better About This Arrangement?

a) Arndale House offers a new and improved patient environment
b) Less overcrowding in waiting areas, with good toilet facilities and a separate children’s play
area
c) Enlarged clinical environments to support the growth experienced in these areas
d) More timely access to clinical services with shorter wait times
e) Easier access to clinical services – good transport links by bus, train and car
f) Better parking facilities, with cheaper parking rates
g) Clinical teams for each service working together in one place
h) Convenience of being located in the shopping Mall, by the shops
i) Frees up much needed space on the Hospital site to grow clinical service provision for
patients.

More Information

This was discussed at Central Bedfordshire Council's Social Care health and Housing Scrutiny Committee on 6th June 2018. See webcast.

More information here.