So, What Is Silver Line? And Who Can Use it?

The Silver Line is a confidential, free helpline for older people across the UK open every day and night of the year. Specially trained helpline staff:

• Offer information, friendship and advice

• Link callers to local groups and services

• Offer regular befriending calls

• Protect and support those who are suffering abuse and neglect


About the Silver Line Helpline
0800 4 70 80 90
More than half of all 75 year olds in the UK live alone and one in ten suffers “intense” loneliness but is reluctant to ask for help. In a poll conducted to mark the national launch of The Silver Line in November 2013, 9 out of 10 older people told researchers that “a chat on the phone” is the most helpful solution when they feel lonely but 1 in 4 older people say they never or seldom have someone to chat to on the phone.

Who is it for?
The Silver Line is a helpline for older people – the Silver Generation. There are no strict age limits but most people spoken to are over 65. 

Are All Calls Free?
The Silver Line Helpline is free to callers. Individuals can ring the service independently or can be referred by staff, family, friends or carers. It relies on charitable donations from organisations and individuals who care about the welfare and safety of older people to fund this vital new service.

Are all calls confidential?
The Silver Line is a confidential helpline. Callers are free to express their feelings and describe their lives honestly, and can trust us to respect their privacy.
In cases of abuse or neglect, with the callers’ permission, we will involve specialist safeguarding organisations such as Action on Elder Abuse or Social Services.

Silver Line Friends and Silver Circles
If callers would like to be put in touch with Silver Line Friends, they can receive a regular weekly friendship call or email. Or they may like to join a Silver Circle and take part in a regular group call on subjects that interest them.

Silver Line Friends are volunteers who have contacted The Silver Line because they enjoy talking to older people. They are vetted and trained, and work in pairs for safeguarding and support.

Silver Line Forums
For those who want to connect online with others who have similar experiences, there are forums on a wide range of subjects that you can contribute to.
For more information on the service and how Central Bedfordshire Council will be working with The Silver Line please contact Victoria Clout – victoria.clout@centralbedfordshire.gov.uk

Comments

Recently Popular

Ashberry Homes New Showhome Open At Bidwell

New TV Documentary to Feature Whipsnade Zoo

CBC Urge Residents to Complete Economic Survey

Give blood during the Easter holidays

Act With Caution If You Ever Receive A Suspicious Email

Take the Walking Challenge in September's Walking Festival !

First Meeting of Chief Constable's New Advisory Panel

More Popular Stories

Lidl Plans For 1.2million sq ft Regional Distribution Centre

Angry Resident Wants Peace Back as Chalk Pit Tourism Takes Off

L&D Hospital Mani Car Park Closes From 13 July - Bigger Car Park To Be Built

Consultation on New Secondary School in Houghton Regis

Bidwell Heights - Go Ahead for New Build Despite Crime Concerns

Houghton Regis Academy Closure - Public Meeting 10 March

Plans For 66 bed care Home, Nursery & Shops at Lower Thorn Village

Police Appeal After Man Robbed in Houghton Regis

Amazon Prime Scam Has Cost Victims More Than £1m

Supermarket Responds to Criticism that Shelves & Fridges were Empty

Houghton Regis local news, events, council news, going on in Houghton Regis and nearby villages, Bedfordshire, UK. Editor Alan Winter

 HRND

Houghton Regis News Desk

Contact HRND
HRND on Facebook
Facebook Archive
HR Clubs & Societies
Construction
Fix My Street
Story Index
HRND Pinterest
HRND on Twitter
Other Group Sites
Luton News Desk
Dunstable News Desk
Editors Blog
More Group Links