EEAST took over 2700 emergency calls on Christmas Day. The NHS trust service says that calls typically ranged from chest pains, illnesses, falls, choking, assaults and births. Only around 30% of patients attended were life-threatening, including cardiac arrest, suspected stroke, or serious wounds.
Rob Ashford, Acting Director of Service Delivery, said: “Whilst it’s encouraging we’ve seen a slight decrease in the number of calls compared to the same period last year, we’re still seeing an increase each Christmas Day. Our staff are working as hard as ever over the period and I’m proud of all those who have been carrying out lifesaving work for the Trust over the past few days. From our call handlers, to the crews out on the roads, and everyone else - I’d like to say a huge thank you to them all.
“We will continue to be under pressure over the weekend and into next week, with New Year’s Eve and New Year’s Day typically being our busiest days of the year. So we’re urging members of the public to familiarise themselves with the winter health advice on our website, and to think twice before calling 999 about other options that may be available. 111 is a very useful resource in case you’re unsure about what to do and want to know what health services are available to you over the break.”